Credit Manager

About the Company

HDFC Credila Financial Services Limited is a leading education loan provider in India. It offers customized loan solutions for students pursuing higher education in India and abroad. With a simplified application process, competitive rates, and flexible repayment options, HDFC Credila aims to make quality education accessible to students from diverse backgrounds. Its strong network of partner institutions ensures a seamless loan process. Committed to customer satisfaction, HDFC Credila empowers students to achieve their academic goals through responsible lending and financial literacy initiatives. The Company presently has a book size of over Rs. 12,000 crores.

The Company is a Systemically Important Non-Deposit taking NBFC looking to hire a Credit Manager for their Credit Team in Mumbai.

Key roles and responsibilities

1) Maintaining Credit Quality as desired by the Senior Management

• Credit Appraisal Underwriting – Maintaining quality of appraisal and TAT for decisioning of the case.
• Meeting the loan borrowers and the applicants for personal interaction based on the risk profile of cases.
• Basic knowledge of banking
• Training – provide training to internal team members and intra departments/ channel partners.
• Preliminary screening of borrower’s profiles for maintaining the input quality of credit system.
• Process and Policy Understanding and Implementation
• First level document check for fraud prevention, data correction and information completeness.
• Managing Delinquency ratios
• Vendor Management
• Knowledge of Mortgage Industry and awareness of related risk
• Contribute to development of new techniques improvement of process and workflows by applying in-depth knowledge.
• Develop recommendations to adjust credit policies by analyzing credit and financial performance.

2) Implementation of risk management tools, Initiate processes Improvement and Impart training:

• Adherence to credit decisioning parameters as per Credit Policy on loan proposals
• Initiate and Implement process improvements for better customer experience thereby maintaining the organizations risk appetite.
• Structured training to be imparted for both internal teams as well as business associates on a regular basis.
• Work along with business teams to ensure timely delivery and controlled quality

3) Fraud Risk: 

• Risk analysis
• Analyzing the local market and keep updating the central team on fraudulent colleges, negative areas and profiles

4)Relationship Management, Customer Service and Team management: 

• Excellence in service delivery on business processes, Inter departmental relationship management skills, Customer oriented process improvement.
• Keen team player, Self-motivating personality, Good people management skills and an excellent motivator
• Communication Techniques

Qualifications

Graduate in any field; MBA in Finance or Professional Degree of Chartered Accountant (CA) is preferrable.

Experience & Skills

• 3-5 years of related work experience in the financial service sector
• Good Communication and report writing skills
• Good Knowledge of Computer applications
• Team Worker
• Analytical skills
• Self-Motivated
• Result oriented.