Cultivating references and developing appropriate product solutions in collaboration with client service, product, technology and other areas to optimize product and service delivery
Responsible for account plans & performance reviews to maintain profitability
Independently manage midsized existing client portfolio of existing revenue customers
Expected to grow portfolio’s profitably through effective account management, account plans and implementation new product rollouts
Ensures sales administrative tasks are completed in a timely manner
Prepares and provides correspondence, briefings and reports
Thorough knowledge of SaaS products, market/industry and the Indian market landscape
Typically 6+ years sales and industry experience, or related client service experience
Key competencies include: adaptability, business analysis skills, organizational skills, problem solving, results oriented, project management, quality focus, self-motivation, team player
Experience in dealing with global clients and working within global organizations is a distinct advantage
The ability to work both as part of a team as well as well as individually running clients or projects
Good all round communication skills, both written and spoken and strong presentation and negotiation skills
Ability to manage and build relationships with internal staff and external clients
Sales skills:
Sales Planning & Forecasting
Selling to Customer Needs
Managing Processes
Negotiation
Market Knowledge/Relationships/Opportunity
Staffing (Hiring, Coaching & Motivating)
Analytics
Collaboration
Qualification:
Master’s Degree in Marketing, Communications or Business Administration required (MBA preferred) or B.Tech / M.Tech with selling experience.