The Role
As a Forward Deployed AI Engineer, you will design and deploy AI agents and tools in production environments. You’ll work directly with customers to solve concrete problems, turning one-off solutions into scalable agent frameworks and reusable tooling.
This role is about making agents actually work at scale.
What You’ll Work On Agents at Scale (Core Focus)
- Design and build AI agents that execute multi-step workflows reliably
- Orchestrate agents across tools, APIs, and human-in-the-loop workflows
- Turn customer-specific logic into reusable agent primitives
Tools for Operating AI Systems
- Build internal and customer-facing tools to operate, debug, and control agents
- Create systems for:
- Validation and review
- Manual intervention and overrides
- Focus on making AI behavior inspectable and predictable
Context Management at Scale
- Design strategies to manage large and evolving context
- Decide what to retrieve, summarize, compress, or discard
- Optimize for accuracy, latency, and cost in real deployments
Forward-Deployed Work
- Embed with customers to understand real constraints
- Deploy AI systems into production and iterate quickly
- Feed learnings back into product and platform design
What We’re Looking For
- Experience building agents, workflows, or complex automation systems
- Strong systems thinking and comfort with ambiguity
- Hands-on experience shipping production software
- Familiarity with LLM behavior, limitations, and failure modes
- Experience with JavaScript and building simple UIs (HTML/CSS) is useful.